Skilled in Sixty is a webinar series designed to deliver 60-minute, bite-sized information sessions on topics that matter to Tassie tourism operators.

Hosted by TICT's Kelly Luck and featuring a variety of expert guest-presenters, all webinars and associated resources are accessible at no charge for TICT Accredited Operators and Members, and at a small $25 fee for non-accredited operators.

Upcoming webinars

• JUNE - Costing & Pricing for Profit: Tourism & Hospitality finance essentials (pt 2) with Warren Moore

11am - 12noon, Wednesday 3rd June Register here

A practical session to learn about the financial tools every tourism and hospitality operator needs. Join experienced business advisor, Warren Moore from the Braddon Business Centre, who delivers the Tasmanian Government’s New Business Support Service and the Tasmanian Business Advice Service to learn about pricing methodology including market-rate and cost‑plus pricing, and understanding the true cost of delivering your product so you can make informed decisions and improve long‑term profitability.

*Delivered in partnership with Business Tasmania, this webinar will be free for all Tasmanian tourism businesses to attend.

JUNE - Responding to fuel uncertainty with clear, practical marketing and communication with Media Mortar's Hannah Stratham

11am - 12noon, Friday 19th June Register here

With the impacts of global uncertainty unlikely to go away any time soon, it's critical that we respond and adapt as a tourism industry.  With potential visitors facing many competing priorities for their hard-earned dollars, we know they will think harder about where they go, how far they travel, whether they fly and what they get in return – and regions and operators who depend on movement between destinations will feel the pressure.

This 60-minute session is designed to help you respond now, not later, with your communication and marketing. We’ll focus on practical, immediate actions you can take to adjust your marketing, support your visitors and maintain your position as conditions tighten.

Rather than waiting to see how this unfolds, you’ll learn how to prepare for a more local, slower and more considered style of travel and how to shape that shift into something that still works for your business.

There will be time for Q&A at the end of the presentation.

**This session is free for all TICT accredited and member businesses, or at a cost of $25 per registration for all others.

To ensure you hear about future sessions, make sure you are subscribed to the TICT e-Newsletter (scroll down to 'subscribe' form) or following our TICT Facebook page.

Previous webinars

Webinar recordings, key actions, and relevant resources from recent sessions are available free of charge to QTAB accredited operators and TICT members. If you wish to access any of the below, please reach out to Kelly Luck via email.

• MAY - Cash Flow, Costs & Control: Tourism finance essentials

A key to not only surviving but thriving in volatile environments requires successfully managing finances in your tourism business with a focus on strict cash flow monitoring, proactive management of seasonal fluctuations, and robust cost control. Join experienced business adviser, Warren Moore from Braddon Business Centre to learn about tried-and-tested financial management practices that can help you not only meet the current challenges but grow into the future. Tools and methods will include understanding financial reports, profit and cash forecasting and, costing and pricing your business’ visitor offerings. (Delivered in partnership with Business Tasmania)

• APRIL - Fuel, Freight & Flow On: Managing the impact on your tourism business

Ongoing global disruptions continue to place pressure on fuel prices and freight costs, with impacts also being felt through disrupted travel plans, creating a challenging environment for Tasmania’s tourism operators. Join experienced business adviser, Warren Moore from Braddon Business Centre, who has analysed many of the direct and anticipated indirect impacts of the current situation that have the potential to effect revenues and costs for tourism businesses in Tasmania. (Delivered in partnership with Business Tasmania)

• APRIL - 2026 Marketing Trends - with Media Mortar's Hannah Stratham

Join guest presenter Hannah Statham, CEO and Founder of Media Mortar, for a practical look at what’s shaping tourism marketing in 2026. Cutting through the noise of trend reports, this session shares what’s working right now, what’s coming next, and how brands can adapt. You’ll gain clear, actionable ideas to refresh your marketing strategy and engage audiences in the year ahead.

• Simplifying Employment Obligations for Tourism Operators - with TCCI's Stacey Joseph

• Own the conversation, build a stronger reputation: How to use insights from reviews and guest feedback - with ReviewPro's Avril Carter

• Working Smarter: Practical AI for Tourism Operators - with Steve Wiggers from Scala the Training Company

• What Australia’s New Emissions Targets Mean for Tourism Businesses - with Lauren Cameron from TICT

• Grant Writing & Using research and data to strengthen your application – with Kelly Brown from Business Tasmania, and Paul Flemming from Tourism Tasmania

• Charged Up Tourism: Boosting Your Business with EV Chargers – with Clive Attwater

• From Looker to Booker: A deep dive into the customer journey - with Booking.com's Elly Reuben

• Understanding Fair Work Obligations & Getting your Super Sorted - with TCCI's Stacey Joseph and HostPlus' Paul French

• How to become a climate resilient tourism business - with 7 Generations Tourism's Nic Cooper

• Thriving in Business: How Business Tasmania Can Help You Succeed - with Business Tasmania's Kelly Brown

• Small business cyber risks, red flags and the simple strategies to boost your cyber safety - with Cyber Wardens' Kimberley Roberts-Salee

• Maximising your tourism business potential with Tourism Tasmania - with Tourism Tasmania's Sam Denmead

• 10-step guide to best practices in sustainable tourism - with TICT's Lauren Cameron

• Making energy easy for Tasmanian tourism businesses - with Aurora Energy's Craig Wilson

• Understanding new employer requirements under the Fair Work Act - with TCCI's Stacey Joseph

• Managing your online reviews and reputation - with ReviewPro's Avril Carter

• Risk mitigation, market trends and how to best present your business to an insurer - with Steadfast Taswide Insurance Brokers' Dane Bailey