Quality Tourism Framework (QTF)
A national suite of programs, tools, e-Learning, and a trusted Brandmark, the Quality Tourism Framework (QTF) helps guide tourism operators to consistently deliver exceptional experiences, evolve their business and maintain the competitiveness of our nation’s visitor economy.
Through the Quality Tourism Framework, operators can access a range of business development programs, prestigious awards programs, along with practical tools and resources designed to enhance their operations and improve the customer experience.
Backed by the Federal Government, and facilitated in Tasmania by the TICT, the Quality Tourism Framework provides businesses with the necessary tools and resources to ensure best practice management, customer confidence and ongoing sustainability.
Sustainable Tourism Accreditation
Sustainable Tourism Accreditation signifies that a tourism business has made a commitment to exceeding customer expectations through best practice in service, safety, insurance, advertising practices, risk management, business operations, and sustainability standards.
More informationAdditional Programs
Once you’ve become accredited, there are several additional business development programs and accreditations available for you to undertake, at no further cost. From Accessible Tourism through to International Ready and other key focus areas, these tailored pathways empower businesses to excel where it matters most.
More informationTools & Resources
Access resources and training tools designed to help you enhance operations, customer service, and overall business performance. The Quality Tourism eLearning Hub supports practical learning, anytime, anywhere to suit you.
More informationState & National Tourism Awards
Facilitated through the QTF, the Australian Tourism Awards, Australia's Top Tourism Town Awards, and Australia's Top Tour Guide Awards celebrate excellence across the tourism industry, recognising outstanding businesses, destinations, guides, and visitor experiences at a national level.
More informationTrusted National Brandmark
Stand out with the Quality Tourism Accredited Business logo — a symbol of credibility, quality, and trust recognised across Australia.
More information