Tourism Industry Coincil Tasmania

Sam Denmead is back to give us some very handy tips on how to respond to both positive and negative online reviews. Sam is a pro in this field and will share her own experience of what/how/when to respond to all online mediums - not just TripAdvisor! There is a very easy set of guidelines to follow for getting this right to ensure you protect your business' reputation. We've all said it before - "i don't have time"- Sam shares with us the impacts of not taking the opportunity to respond can have, so take the next 35 minutes to listen as Sam makes it all come together.