The Quality Tourism Framework (QTF) is a business pathway to support the continuous growth and development of an Australia tourism business.

The framework requires completion of the essential core programs prior to accessing further learning pathways adaptable to be bespoke development tools for your business.

Quality Tourism Essentials (QTAB)*

This is an entry level core program designed to development of minimum quality and safety standards for customers.

The Quality Tourism Accredited Business logo signifies quality assurance and the delivery of quality tourism experiences.

*To align with our TICT Emissions Reduction Program and the 2030 Tasmanian Visitor Economy Strategy, our entry level registration for accreditation has moved to be essential core level Sustainable Tourism (SUST).

Sustainable Tourism (SUST)

Essential core program highlighting quality visitor experience development and essential criteria for accessing other programs.

Businesses that display the Sustainable Tourism Accredited logo have met minimum environmental standards for activities in protected areas.

Online Trade Distribution

Online Trade Distribution will encourage industry to ensure they are meeting best practice standards relating to digital experience of the customer throughout the visitor journey. It will develop businesses to better understand the impacts of digital on their current operations and encourage them to have a high level of understanding of the online market.

International Trade Distribution

International Trade Distribution will assist businesses to identify appropriate markets, develop their product to meet their target market’s needs and expectations and to implement business practices required to work within the travel distribution system.

What’s involved?

First, you’ll complete an online application for your business. There’s a straightforward, online application portal which alters to suit your individual tourism business type and requirements.

The online portal also serves as a business development tool. It assists your business in meeting and exceeding industry standards of business and marketing planning, customer service, operations, risk management, human resource management, compliance and general maintenance.

Helpful templates, samples, case studies and links are provided along the way. You are also allocated your own Industry Services Advisor in your region; they’ll assist you through the process and complete the final site visit.

TICT offers Accredited Tourism businesses with opportunities to engage in these developmental tools as well as training, networking, marketing and exclusive State based deals and discounts.

Learn more about Tourism Accreditation and the Australian Quality Tourism Framework